Starter
Everything you need for daily hotel operations.
On requestTailored to your hotel
Enquire about Starter →
- Daily overview & hotel notesImportant updates and information for your team in one place.
- Operational tasksAssign guest requests to the right department and track progress.
- Repairs & maintenanceRecord faults, set priorities and see their progress.
- ComplaintsKeep a clear record of guest concerns, actions and solutions.
- Shift handoverPass open issues and important information to the next shift.
- Tasks & checklistsAssign recurring tasks and check them off clearly.
- Lost & FoundRecord and find lost items using photos, reference numbers and storage locations.
Support & developmentContact our support team with questions about using HOTOPS. We welcome requests and suggestions; any custom adjustments are discussed separately.
With Green StayStarter + Green Stay with QR codes
Room cleaning on demand, tailored to your hotel concept.
On requestTailored to your hotel
Enquire about Green Stay →
- All Starter featuresSupport for questions about using HOTOPS.
- QR codes for every room includedWe create the codes for your hotel.
- Opt out of scheduled cleaningGuests use the QR code to skip cleaning they do not need.
- Request cleaning on demandWhen cleaning is not automatic, guests can request the service directly.
- Requests visible to your teamReception and housekeeping see cleaning requests and opt-outs in HOTOPS.
- Manage rewards directly in the appSee which reward the guest selected and whether it has been issued. Edit the details and issue status directly in HOTOPS.
Plan smarter. Save resources.Avoiding unnecessary cleaning can save staff time, laundry and cleaning supplies.
Guest portalPremium
The digital guest experience – AI Concierge, feedback and more.
On requestTailored to your hotel
Contact us
- AI ConciergeAn AI assistant answers guest questions around the clock – using only your stored hotel information and in the guest's language. Wishes go to the right team as a draft; confirmation stays with the hotel.
- In-house feedbackGuests rate their stay directly in the portal (1–5 stars with a comment) – all in one place, while the guest is still in the house.
- Green Stay in the guest portalGuests manage room cleaning themselves – sustainable and convenient.
- Food & BeverageFood and drinks menu plus service hours, digitally in the room.
- Hotel infoAll the important information about the stay in one place.
Available separately.We tailor the guest portal individually for you – just get in touch and we'll put together the right offer.
HOTOPS