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Publish important hotel information and departmental updates centrally, keeping the entire team on the same page.
Hotel Operations · One platform
Daily updates for the entire hotel team, urgent guest requests and documented workflows: HOTOPS brings together the information your daily operations depend on.
Available now on the App Store and Google Play.
Built by a Director of Housekeeping – shaped by day-to-day hotel operations.
Inside HOTOPS · Daily updates for the team
Seven areas for daily hotel operations
From daily updates to shift handovers: these seven areas are available in HOTOPS today.
Publish important hotel information and departmental updates centrally, keeping the entire team on the same page.
Assign urgent guest requests and operational tasks and track them through completion, from extra pillows to additional beds.
Document repairs and track their status, so everyone knows what was reported, what is in progress and what has been completed.
Record guest complaints and document their resolution, including actions taken and solutions offered.
Record and manage lost property with a photo, reference number and storage location, ready for quick retrieval.
Provide clear recurring work steps for individual team members and complete them point by point.
Pass important information and open issues to the next shift so that everyone can immediately understand the current status.
One clear workflow for the team
Front Office, Housekeeping, Engineering and Management work from the same current information. Every issue remains visible until it has been reliably completed.
Discover HOTOPS
Tell us which workflow matters most to your team. A short demo will show you how HOTOPS can support it.
Before the start, we agree on the scope, duration, costs and next steps together.
Once activated, your team tests the agreed workflow in the hotel and reviews the experience with us afterwards.
Show us your workflow. We will show you what HOTOPS can do for your hotel.