Hotel Operations · One platform

One hotel team.
Clear tasks.
Reliable handovers.

Daily updates for the entire hotel team, urgent guest requests and documented workflows: HOTOPS brings together the information your daily operations depend on.

Built by a Director of Housekeeping – shaped by day-to-day hotel operations.

HOTOPS Mitteilungen: tägliche Hotelinformationen zur Gruppenanreise, zum Tagesgericht und zur Wochenendauslastung.

Inside HOTOPS · Daily updates for the team

Assign tasks clearly Track progress Share information

Seven areas for daily hotel operations

What needs to be done.
And who is taking care of it.

From daily updates to shift handovers: these seven areas are available in HOTOPS today.

Updates & News

Publish important hotel information and departmental updates centrally, keeping the entire team on the same page.

Operational workflows

Assign urgent guest requests and operational tasks and track them through completion, from extra pillows to additional beds.

Repairs

Document repairs and track their status, so everyone knows what was reported, what is in progress and what has been completed.

Complaints

Record guest complaints and document their resolution, including actions taken and solutions offered.

Lost & Found inventory

Record and manage lost property with a photo, reference number and storage location, ready for quick retrieval.

Personal checklists

Provide clear recurring work steps for individual team members and complete them point by point.

Shift handover

Pass important information and open issues to the next shift so that everyone can immediately understand the current status.

HOTOPS zeigt operative Aufgaben, Reparaturen, Beschwerden, Fundbuch und Live-Chat in einer gemeinsamen Hotelplattform.

One clear workflow for the team

Report.
Assign.
Complete.

Front Office, Housekeeping, Engineering and Management work from the same current information. Every issue remains visible until it has been reliably completed.

  • Record issues immediately Document tasks, repairs and complaints in one place without unnecessary detours.
  • Assign clear responsibility Department, priority and status are immediately visible to the relevant team.
  • Track through completion Open issues do not get lost during shift changes and remain fully traceable.

Discover HOTOPS

Start with one specific workflow.

01 / INTRODUCTION

Request a demo

Tell us which workflow matters most to your team. A short demo will show you how HOTOPS can support it.

02 / PLAN THE PILOT

Define the scope

Before the start, we agree on the scope, duration, costs and next steps together.

03 / START AT THE HOTEL

Test it in daily operations

Once activated, your team tests the agreed workflow in the hotel and reviews the experience with us afterwards.

How does your team work today?

Show us your workflow. We will show you what HOTOPS can do for your hotel.

Request a demo