Features

What needs doing.
And who is taking care of it.

Seven areas support your team in daily hotel operations – from the first report to the next shift.

01

Updates & news

Share hotel information and department updates centrally so everyone stays informed.

Example view with illustrative hotel updates. Screen shown in German.

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02

Daily operations

Assign urgent guest requests and tasks and track them to completion – such as extra pillows or an additional bed.

Edited demo view with illustrative data. Screen shown in German.

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03

Repairs

Document faults and track their status: reported, in progress or completed.

Edited demo view with illustrative data. Screen shown in German.

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04

Complaints

Complaints aufnehmen und die Bearbeitung mit Maßnahmen und angebotener Lösung dokumentieren.

Edited demo view with illustrative data. Screen shown in German.

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05

Lost & found storage

Record found items with a photo, reference number and storage location to find them again when needed.

Edited example view with illustrative found items. Screen shown in German.

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06

Personal checklists

Provide individual employees with clear steps to complete and check off.

Edited demo view with illustrative data. Screen shown in German.

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07

Shift handover

Pass important information and outstanding requests to the next shift.

Illustrative example of a shift handover with demo data. Screen shown in German.

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One shared workflow

Report. Assign. Complete.

Reception, housekeeping, maintenance and management share the same information. Responsibilities and progress remain clear.

Discover HOTOPS in a demo →